Reliable Communications for Modern Medical Practices
WebFones provides a strong, redundant VoIP phone system that keeps your front office, exam rooms, providers, and administrative teams connected.
WebFones AI adds powerful tools for internal organization and team communication—helping staff route calls effectively, summarize approved business conversations, capture action items, and keep important information moving to the right people.
Dependable calling. Better-organized teams. More time to focus on patient care.
Built for Practices Today.
Ready for Tomorrow.
WebFones is first and foremost a reliable VoIP phone system built for medical practices—and if that’s all you need, we do that exceptionally well.
But WebFones can take your practice further. It combines calling, messaging, AI, and intelligent tools to help patients reach the right department, turn conversations into knowledge your staff can act on, and keep every clinic day running on schedule.
Your practice’s phone system powered by WebFones AI.
Stay Connected—From the Front Office to the Exam Room
WebFones Voice connects desktop apps, mobile devices, and traditional handsets in one system—so front office staff, nurses, providers, and administrators stay reachable across every location.
WebFones Browser,
A Superpower for Your Web Apps
Your tools, now click-to-call.
WebFones Voice includes a built-in browser that converts the phone numbers in your practice management, scheduling, and CRM web applications into instant click-to-call links — no setup required.
Your staff works from the same systems they already use, while WebFones enhances them with calling, messaging, and call details in one place. No plugins, no extensions, and no custom integrations. Roll it out across every location with consistent functionality everywhere.
Full EHR Integration
WebFones integrates with Oracle Health and DrChrono — so calls, messages, and conversation details flow straight into the system your team already works in.
Using a different EHR or practice management system? Our custom API connects WebFones to virtually any platform.
A Switchover Without the Disruption
We build and test your new WebFones system alongside your existing phones, so your current service keeps working until the new system is ready.
Build
Phones, users, routing, mobile apps, and AI services are configured in advance.
Install & Test
New phones are installed and verified before anything changes.
Forward Calls
Calls are routed to the new system while your existing numbers remain in place.
Port Numbers
Once everything is confirmed, your numbers move to WebFones to complete the transition.
Your published phone numbers never change.
Smarter Tools for Every Patient Interaction
Tools that keep patient calls moving, staff aligned, and requests from slipping through.
WebFones AI
AI-powered call insights that help practice managers stay on top of patient calls, follow-ups, and scheduling gaps.
Learn morePractice System Integration
Keeps call history, summaries, and recordings connected to the systems your practice runs on, so patient requests and follow-ups stay visible to the whole team.
Advanced Call Routing
Routes callers to scheduling, billing, referrals, the nurse line, or another location using menus, queues, ring groups, and rules based on clinic hours and availability.
Integrated Audio & Paging
Connects external music sources with phone-based paging and automatic audio ducking, keeping announcements clear across the waiting room and back office.
Voicemail Transcription & Summaries
Turns voicemails into clear, readable summaries so appointment requests, refill questions, and patient concerns are easy to review between visits.
Desktop & Mobile Apps
Native desktop and mobile apps keep front office staff, providers, and administrators reachable across the clinic or on call—without missing important calls.
Case Study
The Doctor Who Was There From the Beginning
CUSTOMER STORY — Dr. Jack Forbush
DIRECT PRIMARY CARE · MAINE
When Jack Forbush opened his direct primary care practice in 2007, he needed a phone system that could run lean, stay flexible, and grow with him — not a hardware closet full of PBX equipment, and not a $300/month all-in-one bundle that did everything adequately and nothing exceptionally well.
He found WebFones. Nearly 20 years later, he’s still a customer — and an unprompted evangelist, actively converting colleagues at medical conferences across the country.
A direct primary care physician and IT-savvy early adopter, Jack brings a uniquely informed perspective: he knows the competitors inside and out, he’s been a beta tester for the platform, and he’s built his own EHR from scratch. When he recommends WebFones, it means something.
Hardware Freedom
Desk phones, cordless, mobile — use what works. No locked-in hardware requirements.
Responsive Support
Excellent customer service with fast turnaround on any questions or issues.
Built for Lean Teams
A stethoscope, a cell phone, and a pen. VoIP means a solo physician can run a full office phone system from their pocket.
Plug & Play Deploy
Pre-programming and provisioning completed before install. On-site setup was extensions only.
“The ubiquitous nature of VoIP — having your entire office phone system on your smartphone — is incredibly attractive, especially for physicians just starting out.”
— DR. JACK FORBUSH, OSTEOPATHIC CENTER FOR FAMILY MEDICINE
Trusted by health systems across the country.
Listen to what physicians, practice managers, and IT support firms have to say.
Our front desk was overwhelmed — WebFones gave us the call routing and visibility we needed to actually understand what was happening with our patients before they walked in the door.
Dr. Martinez
Family Medicine Practice
Call Intelligence changed how I manage our front desk teams across all three locations. I can see performance patterns, address gaps, and actually coach my staff with real examples from real calls — not just gut feeling.
Sarah
Practice Manager · Multi-Location Clinic
We consolidated six locations onto WebFones without any downtime. Pre-provisioning was handled before we even arrived on-site. For an IT team supporting a health group, that kind of deployment reliability is everything.
Kevin
IT Director · Regional Health Group
Support That Answers.
Reliable technology backed by a support team that’s there when you need them.
Why Practices Choose WebFones
WebFones includes features designed to support the way
medical practices actually run.
We Speak Your Language
- We understand walk-ins vs. calls to the front office
- We know Monday mornings and post-holiday call volume
- We understand schedule density and no-shows matter
- We know patient experience drives retention and referrals
- We equip your staff to never miss a patient call
Built for Growth
- Built-in call recording and retention controls
- Add users seamlessly as you grow
- Same platform across every office and clinic location
- No enterprise minimums or volume tiers
Seamless EHR Integration
- Oracle Health
- DrChrono
- Any web-based EHR or practice system via our API
- WebFones CRM
Your Data Stays Yours
- Import and export your CRM data anytime, no fees
- Port phone numbers out anytime, no penalties
- You’re Never Locked In
- All call recordings come with you
Future-Proof Technology
- Automatic updates, no manual installs
- New features added at no extra cost
- Works from anywhere: front office, back office, or on call
- Fully redundant technology to mitigate downtime
Support That Understands Urgency
- Live phone support (not ticket systems)
- Average response time: under 5 minutes
- Escalation path to real people when needed
- After-hours emergency support available
One phone system.
Every conversation, informed.
Get started today. Routine patient calls get handled accurately; the calls that need a person get there fast, with the full story already in place.
WebFones gives you that clarity.
No contracts · Cancel anytime